My Self

 

That's impressive, Azeraa!💓💓 Balancing your roles as a student,😀😀 working professional, and a dedicated mother of three daughters must be quite challenging. Your dedication to education and your career is admirable.😊😊😊💪💪

Studying at University Utara Malaysia in Sintok, Kedah, and my matric number 600402. while managing responsibilities at home and work showcases your commitment and determination. Achieving a grade of 3.87 reflects your hard work and academic excellence.

Working as a receptionist cum administration at Pharmaniaga Logistics Sdn Bhd.

Absolutely, as a receptionist, your role is pivotal in setting the tone for anyone interacting with the company. Here's a breakdown of key responsibilities and skills:

Responsibilities:

First Point of Contact: Act as the initial point of contact for the company, providing a warm and professional welcome to visitors, clients, and employees.

Administrative Support: Assist in various administrative tasks such as managing correspondence, scheduling appointments, and handling office supplies.

Managing Communications: Handle incoming calls, redirect them as necessary, and manage email correspondence.

Customer Service: Provide excellent customer service by addressing inquiries and ensuring guests feel valued and attended to.

Emergency Handling: Be prepared to manage unexpected situations, like emergencies or conflicts, efficiently and calmly.

Office Operations: Support in streamlining office operations by collaborating with different departments and ensuring smooth communication.

Skills Required:

Pleasant Personality: A friendly and approachable demeanor is crucial for creating a positive first impression.

Customer Service Skills: Ability to understand and meet the needs of guests and visitors, ensuring their satisfaction.

Multitasking: Juggling various tasks efficiently, managing multiple phone lines, visitors, and administrative duties simultaneously.

Stress Management: Remaining composed and effective under pressure, especially during busy periods or emergencies.

Flexibility: Being adaptable to work in different place or handle unexpected changes in the schedule.

Communication Skills: Excellent verbal and written communication skills are vital for interacting with a diverse range of people.

Remember, as the face of the company, your role contributes significantly to the overall image and efficiency of the organization. Continuous improvement in these areas will help you excel in your position as a receptionist.